In an industry increasingly driven by technology, Shipco Transport is firmly standing by its people-first philosophy.
“For Shipco, our motto is ‘Freight is a people business’”, states Group CEO, Christian Mogelvang. “A people-first approach is key to how we operate.”
This philosophy is embedded in Shipco’s structure as a non-vessel operating common carrier (NVOCC).
“As an NVOCC, Shipco is an asset-light organization by design,” explains Global COO – Commercial, Morten Bach. “It means that really, our colleagues around the world are our assets. And those are the individuals that serve our clients every day.”
The value of human connection is echoed across Shipco’s leadership. Kim Ekstrom, Global COO – Air, emphasizes the collaborative and trusting relationship cucstomers place in Shipco’s team. “They [Customers] know where to go, to talk to a human being, to get a problem fixed. We are a people business. Talk to us. We listen.”
When choosing an NVOCC, freight forwarders should look for qualities that set a provider apart. “[Traits] such as stability, neutrality, responsiveness to market changes, and service offerings,” Christian notes, “are essential.”
Established in 1988, Shipco is one of the first neutral NVOCCs in the United States. “We have been around for many years,” Kim Ekstroem points out. “Same ownership, same leadership – so you know what you get when you work with Shipco. Stability is a key word here.”
In a constantly evolving and volatile logistics landscape, the forwarding community needs a stable partner to rely on in the neutral space.
“Neutrality is one of our cornerstones of what we do,” adds Morten. “It means we only work with freight forwarders globally.”
Embodying Shipco’s business philosophy and a commitment to the forwarding community, the organization firmly upholds the guiding principle to “treat all freight forwarders alike and do not go after their customers,” Kim Ekstroem asserts.
As a privately held company, Shipco maintains clear priorities: delivering valuable, effective service tailored to each customer’s unique logistics needs, while helping forwarders stay ahead of the curve.
“Shipco remains proudly independent,” Christian concludes. “We maintain our own management style, firmly controlling our agenda with a well-thought-out strategy and a clear plan to expand in ways that will benefit our forwarder customers.”