In an industry increasingly driven by technology, Shipco Transport is firmly standing by its people-first philosophy.
“For Shipco, our motto is ‘Freight is a people business’”, states Group CEO, Christian Mogelvang. “A people-first approach is key to how we operate.”
As an NVOCC, Shipco is an asset-light organization by design, explains Global COO – Commercial, Morten Bach. “…it means that really, our colleagues around the world are our assets. And those are the individuals that serve our clients every day.”
Kim Ekstrom, Global COO – Air, highlights the collaborative and trusting relationship customers have with Shipco. “They [Customers] know where to go, to talk to a human being, to get a problem fixed. We are a people business. Talk to us. We listen.”
Freight forwarders should be looking for qualities in an NVOCC that sets it apart, says Christian Mogelvang. “[Traits] such as stability, neutrality, responsiveness to market changes, and service offerings,” he elaborates.
Shipco was established in 1988 and is one of the first neutral NVOCCs in the U.S. “We have been around for many years,” Kim Ekstroem points out. “Same ownership, same leadership, so you know what you get when you get in with Shipco. Stability is a key word here.”
The forwarding community needs a stable partner to rely on in the neutral space. “Neutrality is one of our cornerstones of what we do,” adds Morten Bach. “It means we only work with freight forwarders globally.”
Embodying Shipco’s business philosophy and a commitment to the forwarding community, the organization firmly upholds the guiding principle to “treat all freight forwarders alike and do not go after their customers,” Kim Ekstroem asserts.
As a privately held company, the organization’s priorities are clear and consistent, with a focus on keeping its forwarder customers ahead of the game by delivering service that is valuable and effective, while still meeting each customer’s unique logistics requirement.
“Shipco remains proudly independent, maintaining our own management style and firmly controlling our agenda with a well-thought-out strategy and a clear plan to expand in ways that will benefit our forwarder customers,” summarizes Christian Mogelvang.
